Matthew & Andrew have both shown both aptitude and enthusiasm for the mechanical workshop side of the business so we agreed to give them another few weeks there to see if this is something they can make a career out of.
Week 5 took place between all Parts Departments at Ayr, Kilwinning and Kilmarnock and PSC departments who travel between all branches checking in the cars bought in to see what they require before being put on the sales yards. Each trainee was assigned a mentor at each department to show them what goes on in each part and encourage them.
Over the course of the week the Parts Trainees were shown how to answer phone calls, make phone calls to suppliers to order parts and booking parts deliveries in.
The Pre Sales Checking Trainees were shown the process of us bringing cars into stock and identifying what needs done to them before they reach the sales yard.
At the end of the week the trainees filled in their appraisal forms and got their certificates. Among the comments are
"I'd have loved to spend another week doing PSC's. It was great to know how it all works behind the scenes"
"I enjoyed being more involved in carrying out jobs like checking tyres etc as well as helping to keep the workplace clean"
"My mentor was great to work with and made the days enjoyable especially getting me more involved with work"
"All the Bridgend staff have been friendly to me and the work was fast moving but good"
Bridgend's PSC Team who were mentors for this section had this to say about their trainees
"Was a pleasure to have the Training Academy guys this week. They've been easy to teach, no trouble at all and very helpful"
"I really enjoyed my week being a mentor as the trainees were a pleasure to show the aspects of my job to. They even came up with some new ideas for me to try doing things in different ways!"
"Polite, friendly, always on time, did what was asked of them. Can't ask for anything more!"
Week 6 sees the Trainees split between Service Reception and Admin Departments!
No comments:
Post a Comment