Thursday, 29 August 2019

Bridgend Training Academy Week 7 -- Service Reception

Week 7 of the Bridgend Training Academy was spent in Service Reception with some trainees going into Admin.

 As our Sale has just started our sales departments were really busy so we deployed Lewis, Ben & Calum into sales to help out and all the guys did a great job there! 

 Molly did her admin week at the Kilwinning Branch and Kilwinning and Kilmarnock had Service Reception trainees.
In Admin Molly was shown how to input data into our systems, audit keys and registration documents and of course there is always filing! 
The reception trainees were shown how to book cars in to the workshop, send out MOT and service reminders, prepare job cards and invoices and how to speak to customers at the counter and over the phone. 

 The mentors were all happy with their trainees this week and we are delighted that out of the 12 who started Training Academy we still have 9 remaining after 7 weeks. 
Week 8 sees the Trainees going into the Marketing & E-Sales Departments! 


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1 comment:

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Bridgend Training Academy Week 7 -- Service Reception

Week 7 of the Bridgend Training Academy was spent in Service Reception with some trainees going into Admin. As our Sale has just started o...